Terms of use
These Terms of Use were last updated on 27 Jan 2025 .
- TERMS AND CONDITIONS
Our site uk.masbymessi.com is directed at residents in the United Kingdom.
Our site eu.masbymessi.com is directed at residents of the Republic of Ireland.
Our site eu.masbymessi.com is directed at residents of Spain.
A reference to our website or site in these terms of use (“Terms of Use”) is a reference to the relevant website linked to above, depending on where you live. We do not represent that these terms or content available on or through our site is appropriate for or available in other locations.
If you are a resident of the Republic of Ireland or Spain, certain country-specific terms apply to you. Please review the section under the heading entitled “COUNTRY-SPECIFIC TERMS”. In case of any inconsistency between the country-specific terms and the others terms in these Terms of Use, the country-specific terms will take priority.
Please read these Terms of Use carefully before using this website – they set out the basis on which you are allowed to use this website. You should not use the website if you do not agree with these Terms of Use. By using our website, you confirm that you accept these Terms of Use and that you agree to comply with them. If you have any questions about them, please contact Customer Service at as below before using this website:
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We may update these Terms of Use from time to time to perform routine or non-routine maintenance, to correct errors, or to make any other changes as deemed necessary by us. Please check these Terms of Use each time you visit our website to ensure you are aware of the terms that will govern your use of the website, and if you don’t agree to them, please stop using the site.
- WHO ARE WE?
These Terms of Use relate to our website as linked to above. We are Mark Anthony Brands International Unlimited Company, a company registered at Companies Registration Office, Ireland. Our registered office is Floor 6&7, One Charlemont Square, Dublin, D02 X9Y6, Ireland, and our registered number is 625558. Our VAT number is 343275212.
Mark Anthony Brands (UK) Limited is our appointed marketing and distribution entity in the United Kingdom. Its registered office is Fora Spitalfieds,35-41 Folgate street, Spitalfieds, London E16BX, United Kingdom, and its registered number is 12467589. Its VAT number is 349951650.
You can contact us by email
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- USING OUR WEBSITE
You can use this website for your own personal, non-commercial use. You agree not to use our site for any commercial or business purposes.
We may make changes to the website from time to time to improve it or to reflect changes to our products and our business priorities. We cannot guarantee that the website or any content on it or accessible from it will always be available or uninterrupted or stay the same.
We can’t guarantee that this website or any content on it or accessible from it will be:
- compatible with all or any hardware and software which you may use;
- available all the time or at any specific time;
- accurate, complete and up to date; or
- secure or free from bugs or viruses.
Our website is made available free of charge. The information on this website is given for general information and interest purposes only, and you should not rely on it. We recommend that you take further advice or seek further guidance before taking any action based on the information contained on this website.
We are not responsible for any content or opinions posted on any form of social media or other external forum outside our control which may be accessible through our website, unless we ourselves have posted the content. We have the right (but not the obligation) to remove any content or opinions posted on our social media or other forum within our control if, in our opinion, that content does not comply with these Terms of Use.
This website and its contents (including our trademarks) are protected by intellectual property rights, and either belong to us or are licensed to us to use. You may not copy, reproduce, publish, distribute or use them for any reason without our consent in writing.
You may print off one copy and may download extracts of any page(s) from our site for your personal use only, and you may draw the attention of others within your organization to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not reproduce, publish, distribute or use any illustrations, photographs, video or audio sequences, or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).
You must not reproduce, publish, distribute or use any part of the content on our site for commercial purposes without obtaining a license to do so from us or our licensors.
If you print off, copy, download, share, reproduce, publish, distribute or repost any part of our site in breach of these Terms of Use, your right to use our site will cease immediately, and you must, at our option, return or destroy any copies of the materials you have made.
- OUR PRIVACY POLICY AND COOKIES POLICY
These Terms of Use refer to the following additional terms, which also apply to your use of our site:
- Our Privacy Policy
- Our Cookie Policy, which sets out information about the cookies on our site.
- OTHER TERMS
In some countries, you can purchase goods or services directly from our site. If you do, our terms and conditions of sale will apply to those purchases.
If you participate in a promotion or offer referred to on our site, any specific terms and conditions relating to that promotion or offer will also apply.
- YOUR CONDUCT
You will not:
- upload, post, e-mail or otherwise transmit any material that contains viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the website;
- attempt to gain unauthorised access to or otherwise interfere with the servers or networks connected to the website or to violate any of the procedures, policies or regulations of networks connected to the website;
- impersonate any other person while using the website;
- conduct yourself in a vulgar, hateful, offensive, harassing or objectionable manner while using the website;
- submit or otherwise publish through the website or on any social media or other forums accessible from it any material or content which is defamatory, offensive, pornographic, abusive or threatening or which describes any illegal activity or advertises any goods or services;
- submit or otherwise publish through the website or on any social media or other forums accessible from it any material or content which infringes the intellectual property rights of, or breaches a legal duty (e.g. a duty of confidence) to, a third party;
- register or attempt to register or protect, by yourself or through third parties, any contents on our website or any other materials or rights identical or confusingly similar to our intellectual property rights;
- use the website in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect; or
- resell, sublicense or export the software associated with the website.
- CONSEQUENCES OF BREACH
You must comply with these Terms of Use when accessing our website. If we determine that a breach of these Terms of Use has occurred, your right to use the website will cease immediately and we may take such actions as we deem appropriate, including but not limited to disclosure to law enforcement authorities of such information as we deem reasonably necessary, or further legal action against you.
- REVIEWS
You may choose to submit ratings and reviews (each, a “Review”) through the customer review platform on our website. We encourage Reviews through this website, as long as the content submitted complies with our Terms of Use.
By submitting any Review, you represent that:
- you are solely responsible for the content of a Review;
- the content in the Review is accurate, honest, and reflects your genuine experience and opinion of goods and/or services we have provided to you;
- the Review complies with our Terms of Use and does not cause, or attempt to cause, harm to any person or entity;
- all intellectual property rights that you have in such Review have been voluntarily waived by you (unless this is not possible under applicable law); and
- you will clearly disclose any incentives, gifts, or compensation received for a Review.
Information that you submit in your Review may be publicly displayed (including your name that you have submitted as part of the Review). Do not include any sensitive personal information, confidential information, or information you do not intend to have publicly disclosed. By submitting your email with your Review, you agree that we and our third-party service providers may use your email address to contact you about the status of your Review as well as other administrative purposes related to your Review. Such use will be carried out in accordance with our Privacy Policy.
Reviews may be moderated by a third party to verify authenticity and compliance with these Terms of Use.
We may choose not to post any Reviews or remove Reviews from our website where we believe the Review includes content that violates our Terms of Use, including section 6. We may also choose not to post any Reviews and/or remove Reviews if the Review:
- is false, inaccurate or misleading;
- impersonates any person, or misrepresents your identity or affiliation with any person or organisation;
- is considered ‘spam’, off-topic, or chain mail;
- contains political campaigning, commercial solicitation, contests, sweepstakes, and other sales promotions, barter, or advertising;
- includes third party websites or third party personal information (e.g., addresses, email, contact information, phone numbers); or
- is submitted in a language other than the official language of the country in which you are resident, provided this is one of the countries referred to in section 1 and you are using the website directed at you.
- SUBMISSIONS
You agree that any comments, suggestions, or feedback regarding our website or products you share with us by way of this website (or by way of any other forum accessible to you from this website including our social media forums, email, or postal addresses) may be used or published by us to develop, improve, or market our website or products without your permission and without compensation to you, anywhere in the world, provided that in the context of marketing, we will only use such comments, suggestions, or feedback on an anonymous basis.
- YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE
If you choose or you are provided with a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at
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- OUR LIABILITY TO YOU
These Terms of Use do not exclude our liability (if any) to you for:
- personal injury or death resulting from our negligence;
- fraud or fraudulent misrepresentation; or
- any matter which it would be illegal for us to exclude or to attempt to exclude our liability.
We are only liable to you for losses which you incur as a direct result of your use of this website in accordance with the Terms of Use and which are reasonably foreseeable. We are not liable to you for any business losses (including but not limited to lost profits, lost revenues, business interruption or lost data) or any indirect or consequential losses or damage you may suffer or incur in connection with your use, or inability to use, our website, any materials posted on or accessible from it or any websites linked to or from it, except where required by applicable law.
You may have other rights granted by law, and these Terms of Use do not affect these except if the two are inconsistent. If this is the case, then these Terms of Use will override any other rights which you may have, unless this is not permitted by law.
In some countries, you can purchase goods or services directly from our site. If you do, please refer to our terms and conditions of sale (which can be found here) for information about our liability to you in relation to any products or goods that we may supply to you.
- LINKING
We may link to other websites. When we do this, we will try and make it as clear as possible that you are leaving our website. We are not responsible for these websites in any way, and do not endorse them. Your use of these websites will be governed by that website's terms. You should check each website's terms and privacy policy when you visit it. We have no control over the contents of those sites or resources.
You may not link to this website from another website without our consent in writing. Even if we have given our consent, you must not establish a link in such a way as to suggest any form of approval, endorsement or association by or with us where none exists, or to take unfair advantage of or cause damage to our reputation. We reserve the right to withdraw linking permission without notice.
- OFFERS
We may from time to time run promotions and offers on our website. These promotions and offers may have different terms (including amounts, types, and expiry dates).
We reserve the right to withdraw or terminate any promotions or offers that appear on our website at any time, either as a whole or for specific delivery areas or customers, where it becomes necessary to do so.
We also reserve the right to limit the applicability of any particular promotions or offers to specific regions or delivery areas. Different offers may be run simultaneously but cannot be used in combination with each other unless explicitly allowed.
We reserve the right to reject the use of an offer where fraud or breach of any of the applicable terms and conditions is found or suspected.
- OUR CONTRACT
These Terms of Use only deal with your access to this website.
Please note that we may not necessarily keep a copy of these Terms of Use. We advise you to print a copy of them for your information in the future. You can download a pdf version of these Terms of Use by clicking here.
Our contract and all communications between us will be in English in respect of the UK and Irish websites, and in Spanish in respect of the Spanish website.
We may transfer our rights and obligations under these Terms of Use to another organisation, provided that the transfer will not affect your rights under the contract. We will tell you if this happens.
- DISPUTES
If you have any complaint about this website or any of the goods or services we provide, you should contact Customer Services, and we will try and resolve it as soon as possible.
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However, if we have a dispute regarding your use of the website or these Terms of Use, the courts will use English law to determine that dispute.
If you wish to take legal action against us, you and we both agree that the courts of England and Wales will have exclusive jurisdiction, except that if you are a resident of Scotland or Northern Ireland, you may also bring proceedings in your home jurisdiction.
If you are a resident of the Republic of Ireland or Spain, please refer to the country-specific terms below for the modifications that apply to you.
COUNTRY-SPECIFIC TERMS
If you live in one of the following countries these additional terms apply and override any inconsistent terms in the Terms of Use.
REPUBLIC OF IRELAND
Section 15 (DISPUTES): This section is deleted and replaced with the following:
If you have any complaint about this website or any of the goods or services we provide, you should contact Customer Services at customersupportie@masbymessi.com, and we will try and resolve it as soon as possible. The European Commission offers a platform for alternative dispute resolution, which you can access here: https://ec.europa.eu/consumers/odr/.
However, if we have a dispute regarding your use of the website or these Terms of Use, the courts will use Irish law to determine that dispute.
If you wish to take legal action against us, you and we both agree that the Irish courts will have exclusive jurisdiction.
SPAIN
Section 15 (DISPUTES): This section is deleted and replaced with the following:
If you have any complaint about this website or any of the goods or services we provide, you should contact Customer Services at customersupportes@masbymessi.com, and we will try and resolve it as soon as possible. The European Commission offers a platform for alternative dispute resolution, which you can access here: https://ec.europa.eu/consumers/odr/.
However, if we have a dispute regarding your use of the website or these Terms of Use, the courts will use Spanish law to determine that dispute.
If you wish to take legal action against us, you and we both agree that the courts where you are domiciled will have exclusive jurisdiction.